5/1/2023 0 Comments Dr prota tupelo msIf you don t have (or can t find) your ID card, please call If you have hearing or speech loss use Telecommunications Relay Services (TRS) or a Text Telephone (TTY), dial 711 to connect with a TRS operator. For help, please call the Customer Service number on the back of your ID card. LANGUAGE ASSISTANCE If you have trouble understing English, we offer language assistance interpretation services at no cost to you. Read this information so you know whether you have prescription drug coverage, coverage for mental health substance abuse, /or vision care coverage as a part of your Cigna plan. It also shows you what services your plan covers. It includes information about what medical benefits you have. YOUR SUMMARY OF BENEFITS Your Summary of Benefits explains what your plan covers. This will help you identify the health care providers that are in-network for your plan. Always check your ID card if you need help finding the name of your Cigna network benefit plan. Show it whenever you visit a health care provider or facility. ![]() The pages that follow contain: n Information about your ID card n Who to call if you need help or language assistance n Information about the Cigna LifeSOURCE Transplant Network n Information about how we pay our providers n Non-discrimination policy YOUR CIGNA ID CARD You get your Cigna ID card after you enroll. You can call us toll-free at Cigna24 ( ). Our Customer Service Advocates are available 24/7/365, are happy to help you find an in-network provider in your area. ![]() n Use the mycigna website or app (current customers) n Call us. We update our online lists often, you may find more providers than the ones listed here. To see the latest, most up-to-date, list you can look online. n find hospital scores for specific conditions/procedures through Cigna Centers of Excellence (for current customers only atģ 2 Introduction Because this provider directory has been printed mailed, it may include providers who are no longer in the PPO. n download your own personalized directory to have on h when you need it. n look to see what providers are accepting new patients. Call us using the number on the back of your ID card or go online to for current Cigna customers at Use this directory to: n search for in-network providers, hospitals other health care professionals facilities. You can also contact Cigna Customer Service for information about what your plan covers. Always look at your plan materials (such as your Summary of Benefits) to see what your plan covers. Just because a provider is in this directory, it doesn t mean that your plan covers all the services that this provider offers. But make sure you keep this directory in a safe place. You may not need all this information now. This directory also tells you what you need to know about using your new plan. ABOUT THIS DIRECTORY This directory includes a list of health care providers in your local area who are in the Cigna network. ![]() WHAT YOU CAN EXPECT n Outsting customer service. Cigna has a national presence, but we also have a local focus in most areas This means local medical directors health services representatives work to provide you with access to quality care where you live work. We re excited to be a part of your health wellness journey. We re here to help you your family live healthier, more financially secure lives. 1 Preferred Provider Network PPO/PPA Important plan information for: Mississippi Offered by Cigna Health Life Insurance Company, Connecticut General Life Insurance Company, or their affiliates.Ģ Introduction 1 Introduction WHO WE ARE n Cigna is a global health service company.
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